SUPPORT

Quality is What Separates Us

Excellence is personal. On every level, at every point of our relationship with our customers, it's the quality that matters. That's why we make sure we have the right people to support you. Whether online, face-to-face, or on-site through our worldwide network, we'll make sure you get what you need, when you need it. Scroll down for more information about everything from how to switch on your device to which maintenance package will best supplement your standard 1 year warranty.

Services

To ensure we provide customized support and services, we offer a variety of tailored maintenance packages and internationally accredited calibration to match your individual measurement needs.

CALIBRATION

Need to calibrate your product? MECALC’s calibration ISO 17025 services are internationally accredited and guarantee products generate accurate and repeatable results over time.

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SUPPORT PACKAGES

MECALC offers a variety of support packages that supplement our standard 1 year warranty in order to bolster your product’s general maintenance plan. Packages are available for both newly purchased as well as pre-owned products. Find the best tailor-made package for your individual product maintenance needs by contacting one of our consultants.

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LIFE CYCLE MANAGEMENT

MECALC is proud to be environmentally conscious. All our QuantusSeries products and packaging are 100% recyclable. Speak with one of our Product Experts for trade-in specials and upgrades.

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TRAINING

Book an exclusive session at your site, attend a face to face session at one of our venues, or learn more about our free online sessions.

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DIAGNOSTICS

Diagnosis through advanced tools available at our local Repair Assessment Center or online with one of our Product Experts.

Diagnostic Request