For Assistance: +1-404-800-0825 | support@quantusseries.com | GOLD AND PLATINUM SUPPORT PACKAGE MEMBERS: +1-833-800-5205

SUPPORT

Support and Services

From simple “how to” guides to more information about recycling, our support and services make sure you’re equipped to deal with whatever the day has in store. Scroll down for more information about everything from how to switch on your device to which maintenance package will work best for you.

Services

To ensure we provide customized support and services, we offer a variety of tailored maintenance packages and internationally accredited calibration to match your individual measurement needs.

CALIBRATION

Need to calibrate your product? MECALC’s calibration services are internationally accredited and guarantee products generate accurate and repeatable results over time. Our world class calibration system and Product Experts provide the equipment and expertise necessary to ensure confidence in your measurement results.

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CONSULTATION

Interested in knowing more about our products?

Discover, build and configure your own QuantusSeries system with a guided one-on-one tour provided by one of our consultants.

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SUPPORT PACKAGES

Mecalc offers a variety of support packages that supplement standard warranties in order to bolster your product’s general maintenance plan. Packages are available for both newly purchased as well as pre-owned products. Find the best tailor-made package for your individual product maintenance needs by contacting one of our consultants.

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ENIGINEERING SERVICES

Consulting Services by one of our Product Experts either online or onsite. Contact us for more info.

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MAINTENANCE AND REPAIR

QuantusSeries products will be sent to our local Repair Assessment Center for repair, calibration, or exchange.

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LIFE CYCLE MANAGEMENT

Mecalc is proud to be environmentally conscious. All our QuantusSeries products and packaging are 100% recyclable. Speak with one of our Product Experts for trade-in specials and upgrades.

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TRAINING

Book an exclusive session at your site, attend a face to face session at one of our venues, or learn more about our free online sessions.

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DIAGNOSTICS

Diagnosis through advanced tools available at our local Repair Assessment Center

Diagnostic Request

LIMITED WARRANTY INFORMATION

For more detailed information about your product’s warranty, read our Product Warranty Overview.

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